{"id":3,"date":"2021-10-29T16:07:11","date_gmt":"2021-10-29T16:07:11","guid":{"rendered":"https:\/\/www.radiosthubert.com\/?page_id=3"},"modified":"2022-06-13T16:26:23","modified_gmt":"2022-06-13T20:26:23","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/radiosthubert.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6d329a7b elementor-section-full_width elementor-section-height-min-height elementor-section-height-default elementor-section-items-middle\" data-id=\"6d329a7b\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-40405880\" data-id=\"40405880\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5f40aa2d elementor-section-height-min-height elementor-section-items-stretch elementor-section-content-top elementor-section-full_width elementor-section-height-default\" data-id=\"5f40aa2d\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3814116c\" data-id=\"3814116c\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;background_motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;background_motion_fx_scale_effect&quot;:&quot;yes&quot;,&quot;background_motion_fx_scale_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]},&quot;background_motion_fx_scale_range&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}},&quot;background_motion_fx_scale_direction&quot;:&quot;out-in&quot;,&quot;background_motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5c65a40 elementor-widget elementor-widget-spacer\" data-id=\"5c65a40\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.6.1 - 23-03-2022 *\/\n.e-container.e-container--row .elementor-spacer-inner{width:var(--spacer-size)}.e-container.e-container--column .elementor-spacer-inner,.elementor-column .elementor-spacer-inner{height:var(--spacer-size)}<\/style>\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7ab367c1\" data-id=\"7ab367c1\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6957ffba elementor-widget elementor-widget-heading\" data-id=\"6957ffba\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.6.1 - 23-03-2022 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h3 class=\"elementor-heading-title elementor-size-default\">Refund Policy<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12ea1809 elementor-widget elementor-widget-text-editor\" data-id=\"12ea1809\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.6.1 - 23-03-2022 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#818a91;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#818a91;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p><b>Refunds and Store Credit or Exchanges<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Our refund and store credit or exchange policy lasts 15 days. If 15 days have gone by since your purchase the sale is considered final and unfortunately we cannot offer you a refund or an exchange.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To be eligible for a refund or store credit on exchange, your item must be in the same condition that you received it. It must also be in the original, undamaged packaging with all parts and manuals.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Several types of goods cannot be refunded or exchanged, and sales are final.<\/span><span style=\"font-weight: 400;\"><br><\/span><span style=\"font-weight: 400;\">&#8211; Turntables, Phono Cartridges, Styli<\/span><span style=\"font-weight: 400;\"><br><\/span><span style=\"font-weight: 400;\">&#8211; In-ear headphones<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Only regular priced items may be refunded, unfortunately discounted or sale items cannot be refunded and sales are final.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To&nbsp;process your refund or exchange, we require a proof of purchase.<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">Store credit on exchanges<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">Store credit or exchanges will be equivalent to the original purchase price, including sales tax, of the item being exchanged.<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">Refunds<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">Once your&nbsp;item is received for refund, (see return shipping below), and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund or exchange based on the condition of the item returned. All refunds are subject to a 15% restocking fee which will be deducted from the refund amount. Should an item be returned in an unopened factory package, (i.e new and unused), the item will be admissible for a full refund.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Please feel free to contact us at info@radiosthubert.com or 514-276-1413 for any questions related to our 15% restocking fee policy.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">Late or missing refunds<\/span><\/i><span style=\"font-weight: 400;\">&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you haven\u2019t received a refund yet, first check your bank account again.<\/span><span style=\"font-weight: 400;\"><br><\/span><span style=\"font-weight: 400;\">Then contact your credit card company, it may take some time before your refund is officially posted.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><br><\/span><span style=\"font-weight: 400;\">Next contact your bank. There is often some processing time before a refund is posted.<\/span><span style=\"font-weight: 400;\"><br><\/span><span style=\"font-weight: 400;\">If you\u2019ve done all of this and you still have not received your refund yet, please contact us at at info@radiosthubert.com<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">Warranty<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">We&nbsp;will replace items with the same item or equivalent model if they are defective. If your item is still under the manufacturer&#8217;s warranty, send us an email at info@radiosthubert.com with details.&nbsp;<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">Return Shipping<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">To return your product, you should&nbsp;send&nbsp;it to: Radio St-Hubert, 6278 rue St-Hubert, Montreal QC H1X 2S7, Canada<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable and apply also to items under warranty.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you are shipping an item over $100, you should consider using a trackable shipping service or purchasing shipping insurance. We&nbsp;cannot guarantee that we will receive your returned item and are only responsible for the item once delivered to our store.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1eddb5a0 elementor-section-height-min-height elementor-section-items-stretch elementor-section-content-top elementor-section-full_width elementor-section-height-default\" data-id=\"1eddb5a0\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7d334f41\" data-id=\"7d334f41\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-115b4a2f elementor-widget elementor-widget-heading\" data-id=\"115b4a2f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Shipping Policy<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63e6e2a elementor-widget elementor-widget-text-editor\" data-id=\"63e6e2a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">All orders are processed promptly and usually ship within 2-4\u00a0business days\u00a0after fulfillment.\u00a0It may happen that a product is out of stock, or back order from the distributor without having been reflected on the website at the time of purchase. In such a case, an email will be sent advising the buyer with the estimated delay in delivery.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">All orders are shipped within Canada through our preferred carrier service, unless another method is agreed upon with the buyer. Some products may not qualify for free shipping due to their size or weight.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">All items purchased from on radiosthubert.com are produced pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-207ae338\" data-id=\"207ae338\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;background_motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;background_motion_fx_scale_effect&quot;:&quot;yes&quot;,&quot;background_motion_fx_scale_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]},&quot;background_motion_fx_scale_range&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}},&quot;background_motion_fx_scale_direction&quot;:&quot;out-in&quot;,&quot;background_motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-284cbdf8 elementor-widget elementor-widget-spacer\" data-id=\"284cbdf8\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Refund Policy Refunds and Store Credit or Exchanges Our refund and store credit or exchange policy lasts 15 days. If 15 days have gone by since your purchase the sale is considered final and unfortunately we cannot offer you a refund or an exchange.&nbsp; To be eligible for a refund or store credit on exchange, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"inline_featured_image":false,"_jet_sm_ready_style":"","_jet_sm_style":"","_jet_sm_controls_values":"","_jet_sm_fonts_collection":"","_jet_sm_fonts_links":""},"acf":[],"_links":{"self":[{"href":"https:\/\/radiosthubert.com\/en\/wp-json\/wp\/v2\/pages\/3"}],"collection":[{"href":"https:\/\/radiosthubert.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/radiosthubert.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/radiosthubert.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/radiosthubert.com\/en\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":9,"href":"https:\/\/radiosthubert.com\/en\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":10697,"href":"https:\/\/radiosthubert.com\/en\/wp-json\/wp\/v2\/pages\/3\/revisions\/10697"}],"wp:attachment":[{"href":"https:\/\/radiosthubert.com\/en\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}